Maddie's Story


Sadly, children who are abused and neglected can find it difficult to interact positively with other people or express themselves in words. They struggle to understand their feelings and frequently feel overwhelmed.

Anxious and afraid

Five-year-old Maddie has lived through moments that we can only imagine. Her parents showed her very little love and affection and there were no games or learning experiences in her home. Most days, Maddie was left to her own devices, charged with feeding, entertaining and caring for herself.

Due to the abusive nature of her home, Maddie was removed from her parents and now lives with her grandmother.


Couldn’t find the words

As a result of the ongoing trauma, her speech and language was severely delayed and later she suffered separation anxiety from her grandmother, and was unable to safely leave her side. Maddie only communicated with her grandmother using gestures such as pointing, and very basic single words.

She doesn’t always understand her feelings; they’re big, loud, and overwhelming.

How we helped

Every Monday, Maddie has been receiving speech therapy and psychological support from Act for Kids to build on her relationship with her grandmother to encourage safe separation and develop speech and language skills.

After two months of intensive integrated therapy, Maddie had a breakthrough.

One Monday morning, the normally reserved and very anxious little girl greeted her therapist with a wide grin, declaring that she loves Mondays because she can spend time with her therapists and grandmother doing fun activities and afterward everyone is really happy.

Maddie can now communicate using phrases and short sentences with a range of vocabulary and expression, resulting in improved outcomes at home and at school. However, due to Maddie’s complex learning needs, her therapy has become more intensive from one session to the next.

Change of routine

The COVID-19 pandemic has meant that Maddie needed to transition from face-to-face sessions to online telehealth. Her therapists were concerned that the sudden change might disrupt her learning and stunt her progress. However, telehealth has provided Maddie with new opportunities and the potential to increase skill development within her own home. Through telehealth, our speech pathologist and psychologist can now have more frequent sessions with Maddie to support her development and continue the progress she has achieved within the last few months.

Mondays have become a day of learning, fun, and happiness, where Maddie and her grandmother engage in an online session together. Her grandmother reports they are really enjoying all the additional activities and resources as it keeps Maddie busy, interested, and entertained, while also promoting her language and overall learning. In a recent therapy session, Maddie said that every day should be like a Monday – full of smiles and laughter.

The Bigger Problem



…were abused or neglected



…every 13 minutes

Under 12 Months

Most likely

…to be abused or neglected

Source: Australian Institute of Health and Welfare, Child protection Australia 2019-20.

Abuse and neglect

The majority (54%) experience emotional abuse, followed by neglect (21%). 15% experience physical abuse and 10% experience sexual abuse.

Abuse and neglect can impact a child’s brain development, how they feel and think about themselves, how successful they are at school, even their physical development and skills. In the long term, this can lead to drug and alcohol abuse, mental illness, difficulty developing and maintaining good relationships, unemployment, and all sorts of social disadvantage.

Early intervention makes a world of difference

It takes a lot of hard play to heal little hearts. Although Maddie continues to improve, she still struggles with anxiety and will need long-term support to help her overcome the years of severe abuse and neglect. She’s experienced a lot of trauma in her short life, but with continued support and positive reinforcement, Maddie will go on to express herself with confidence, engage in conversations, and no longer be filled with fear.

Thank you for helping us give kids like Maddie a safe and happy childhood, free from abuse and neglect.


How you can help

We can’t do this important work without your help. We rely heavily on donations to support our intensive therapy programs for abused and neglected kids, and early support for families at risk. Your donation will help us keep our doors open and expand our services.

How you can help